about smc

Sound Marketing Concepts has a different history than most other marketing companies. When we started 14 years ago we were focused on providing On Hold Marketing. We felt then as we do now that the moment of placing a caller on hold was actually a very important customer service moment, a moment to be treated as a true combination of customer service, image and messaging. In addition to production we added account management including scripting sessions, providing the copy that made messaging useful and reflective of the marketing objectives of our client companies.

Our success and dedication to our client’s needs established a level of trust and understanding that evolved into requests for other marketing services. SMC now offers a broad range of services from complete branding and logo development, packaging design, websites with any level of functionality, to trackable email, and survey software complete with telemarketing support.

All of these services have one thing in common they were needed by our clients in order to better communicate with their customers, staff or distributors. The addition of our telemarketing support helps append and organize databases, allowing a budgeted approach for business to reach out to vertical markets.

We can help with any one or our services. We can be an asset to your marketing director and we can be a very cost effective outsourced marketing department. In any event you can expect quality, an professional approach and above all -- results.